Security

Argon8 Studio stores its data in the United States. These providers run it for us:

• Amazon Web Services and Supabase: hosting and data storage.
• Vercel: website and application hosting and analytics.
• Sentry: error reporting.
• Cloudflare: domain services, sign-in protection and email forwarding.
• Google: optional sign-in and our support mailbox.

The same list, with what each provider receives, is in our privacy policy.

Your data is encrypted in transit and at rest. Your Amazon authorizations, including Amazon Ads, are encrypted with their own keys, separately from your other data, and each business's data is kept isolated from every other business. Only authorized Maikhana LLC personnel who need it to run and support Argon8 Studio can access seller data. Access requires data protection and security training, is reviewed quarterly, and is removed within 24 hours of a role change or departure.

You authorize Argon8 Studio through Amazon Seller Central, and your Amazon Ads account separately, through Amazon Ads. We never ask for your Amazon password. You can revoke either authorization at any time, and we stop retrieving data from that account as soon as you do.

We do not collect the names, email addresses, phone numbers or addresses of Amazon buyers.

Argon8 Studio reads from Amazon and sends no listing, price or quantity change. It never changes your campaigns, bids or budgets.

You sign in with an email address and a password held by our sign-in provider, or with Google, so you can avoid a separate password altogether. Each business is its own organization: you invite teammates and give each of them a role, and their access ends when you remove them.

We monitor the application for software errors. Backup copies of deleted data expire within 8 days of the deletion.

When you disconnect Amazon or Amazon Ads, revoke Argon8 Studio’s authorization, close your account, or Amazon requests deletion, we delete your Amazon data within 30 days. How long we keep each kind of information is set out in our privacy policy.

If we detect or suspect a security incident involving seller or Amazon data, we notify Amazon within 24 hours and notify affected sellers promptly, as required by law.

Argon8 Studio does not hold SOC 2 or ISO 27001 certification, and has not had an independent security audit. If your review process needs a security questionnaire, write to support@argon8.com.

Email support@argon8.com with the affected page, a description of the issue and steps to reproduce it. Please remove passwords, personal information and Amazon buyer information from any examples.

We will not pursue legal action over security research carried out in good faith: test only against your own account, do not access anyone else’s data, and give us a reasonable chance to fix what you find.

For security, privacy and support questions, write to support@argon8.com.

Related documents: privacy policy · terms of service.